27 Nov Thanksgiving: News You Can Use
Thanksgiving: News You Can Use
(This is the first time we’ve rebroadcast one of our blogs. This one, in substantially the same form, was first released around Thanksgiving in 2012. It’s interesting to reflect on all that can occur in the course of a year. For me, welcoming a first grandson, trading a home in Texas for one in London and a sobering health scare. Whew! – But the joy is in the journey and gratitude paves that pathway. My hope is that the ideas in this blog will contribute, in some small way, to enriching that journey, and this Thanksgiving holiday, for each of you.)
While you know Tenacity for the commercial side of client retention and contract renewal, when we objectively state our true core competency it is this: “We guide and assist our clients in retaining and enhancing highly valued relationships.” Our processes and principles can readily apply to more than just the business world … and that brings us to Thanksgiving.
If you recall from our post dated November 19, 2102 (http://clientretention.com/the-blog/page/5/) the second pillar of Clients for Life® is “Nurturing Professional Relationships” and the key tool is a map of relationship accountability, utilizing a “Web of Influence®”. We have learned, that this process can be highly useful on the personal / family side of the ledger, as well.
Here’s the application. People that we care about — those with whom we seek to build, enhance and sustain close and loving relationships (spouses, children, extended family) – all of them have other important relationships in their own lives too. Probably their parents and siblings, perhaps lifelong best friends and others. (Yes, some may even have ‘in-law’ in their title.) But even though these relationships may be ‘once removed’ from our primary first level connections, they are important for us to recognize, value and work hard to intentionally cultivate and to build rapport and trust within them. One simple, yet powerful reason why, is that the act of doing so contributes directly to the deepening and intimacy of our own primary relationships.
So here’s the idea. Realize that we have a “Web of Influence” to understand and manage for every single person we care about. If those relationships are important to them – they need to become important to us. We give of ourselves when we train our focus outward and seek to understand the real inner-workings of those we love – and – those that they love.
The Thanksgiving table presents us a great opportunity to deepen, nurture and protect relationships that are precious to us. We hope that your table is bountiful and filled with gratitude, grace, joy and yes – opportunity. Carpe Diem!
(By the way, both George Washington (1789) and Abraham Lincoln (1863) issued Thanksgiving Proclamations. They both make powerful reading, particularly given the incredible strife each man led our young nation through. We’ll be reading it aloud at our table tomorrow. Here’s a link to Lincoln’s: http://www.abrahamlincolnonline.org/lincoln/speeches/thanks.htm.)
We’ll be back to business next week. Until then, Happy Thanksgiving from all the Principals and Associates at Tenacity! We’re grateful for each of you and particularly the more than 400 new subscribers we’ve enrolled since last Thanksgiving. We’ll keep trying to say some worthwhile things. Thank you.