Take the Rest of the Day Off
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Take the Rest of the Day Off

Take the Rest of the Day Off

Take the Rest of the Day Off

The Sabbath – sabbaticals — it all has to do with taking some time off to rest and recharge.  If the Sabbath has an antonym, it’s probably the word tenacity.  We chose to name our firm Tenacity because it communicates the necessity of a relentless daily focus on keeping the clients you’ve worked so hard to get.  Indeed, as you may remember, tenacity is rooted in the Greek – “tenac” meaning ‘to hold on to with vigor’.  In the business of retaining clients, sabbaticals aren’t allowed – suffice it to say that your competitors aren’t calling any ceasefires either.

The relentless focus on client retention is a corporate imperative, however, not a personal one.  Individuals need to schedule and zealously guard genuine down time in order to adequately and intentionally devote themselves to the important things in our lives that become all too easy to neglect, including our body, mind and spirit.  Indeed, it is disobedient not to do so.  That’s why this time of rest is specifically called out in the Ten Commandments (the actual ones – not Tenacity’s Ten Commandments of Client Retention {see blogpost dated June 18, 2013 http://clientretention.com/the-blog/page/6/}).  God made the keeping of the Sabbath number 4 (number 3 in some orthodox and other traditions) and put it in front of lots of other really important things.  All this to say that it’s not a guideline or a suggestion.

So, obedient person that I’m striving to be, I’m going to take a break from writing the blog until early September.  It’s possible that you may hear from us if there’s something we think you shouldn’t wait to hear about.  Also, please remember that there are 102 older blogs archived on our website at http://tenacity.com/ along with lots of other information about our firm.  Those 102 blogs don’t comprise everything we know about the subject of account management and client retention, but if everything we know is the end of the world, we can definitely see it from here.

Thanks for being a part of this great journey.  Since we’ve started the blog, over 500 people have signed on the receive it.  We look forward to continuing this journey with you as autumn arrives.  In the meantime, don’t hesitate to reach out to us, just as you have graciously allowed us to do to you.

Steve & John