Tenacity Podcasts
| Episode | Session # | File # | Title |
| 1 | 1 | 2220 | This is Our First Podcast |
| 2 | 1 | 3935 | Who We Are, How it Started, Our Clients, and Why We Matter to Them |
| 3 | 1 | 4605 | Client Retention in a Low Bid World |
| 4 | 1 | 5329 | How This Whole Thing Started |
| 5 | 1 | 5928 | The Meaning of Tenacity |
| 6 | 1 | 0536 | On Becoming Renegades - Our Journey |
| 7 | 1 | 11620 | What's in a Number? |
| 8 | 1 | 12009 | How Can You Claim to Be the Leader? |
| 9 | 1 | 12237 | Are You Over-investing in Aquiring New Clients? |
| 10 | 1 | 12721 | The Miracle of Client Retention |
| 11 | 1 | 14451 | Just the Facts, Ma'am |
| 12 | 1 | 14937 | Seven Questions |
| 13 | 1 | 15354 | The Top Ten |
| 14 | 1 | 15739 | The Three Keys to Profitable Growth |
| 15 | 1 | 20228 | The Three Keys to Profitable Growth - The Outcome |
| 16 | 1 | 20856 | Is 100% Client Retention Possible? |
| 17 | 1 | 21225 | Client Satisfaction vs. Client Retention |
| 18 | 1 | 21632 | 50/30/20 |
| 19 | 1 | 22134 | Please, Don't Kick Me Out of the Fraternatiy |
| 20 | 1 | 22610 | Hunters and Farmers |
| 21 | 1 | 23254 | The Two Most Important Business Decisions You'll Ever Make |
| 22 | 2 | 1236 | Account Management and Clients for Life |
| 23 | 2 | 1559 | Three Pillars - We'll Jump Around, Though |
| 24 | 2 | 2020 | Is No News Ever Really Good News? |
| 25 | 2 | 2411 | Pareto's Principle and Account Management |
| 26 | 2 | 2830 | Our Words, Our Actions |
| 27 | 2 | 3230 | Great Quotations |
| 28 | 2 | 3924 | Let's Move On to Expectations |
| 29 | 2 | 4357 | Be A Hero |
| 30 | 2 | 4852 | It's Not Just About the Client's Expectations |
| 31 | 2 | 5254 | Where on Earth Did That Expectation Come From? |
| 32 | 2 | 5735 | Exceed Expectations by How Much? |
| 33 | 2 | 10245 | Why Prioritize Expectations? |
| 34 | 2 | 11137 | So, How Can You Ever Lose Them? |
| 35 | 2 | 11632 | The Dreaded Question |
| 36 | 2 | 12234 | Thoughts on Nurturing Professional Business Relationships |
| 37 | 2 | 02411 | You Are Almost Always More Important Than You Think |
| 38 | 2 | 13434 | People Don't Care |
| 39 | 2 | 14346 | Like a Spider |
| 40 | 2 | 14802 | Observations on Relationships |
| 41 | 2 | 15416 & 15815 | On Technical Delivery |
| 42 | 2 | 20346 | Rev X - What's Wrong with This Picture? |
| 43 | 2 | 20812 | Revelation X - Yes, This Really Does Happen |
