2015 January
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January 2015

A Professional Pet Peeve Keep an eye out for advertising campaigns that promise to “exceed your expectations”.  The chances are that you’ll notice quite a few of them – from auto dealers to cosmetic surgeons to home remodelers to banks.  So here’s my question – and...

A Simple Model Happy New Year!  We’re back with our blog discussing relevant topics around large account management and client retention.  Our goal continues to be to publish weekly, but we’ll make sure that we have something worthwhile to say before we add to your inbox....