2014 November
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November 2014

A Good & Noble Purpose These blogs have explored techniques and best practices around being a good listener, talker, writer and presenter.  These are all important skills and each contributes to high- level achievement in account management and client retention, particularly when applied to The Clients...

A Good Presenter Back in April of this year, we wrote blogs on being a good listener, a good talker and a good writer (http://clientretention.com/the-blog/page/2/).  Lately, John and I have been doing more speaking and presenting than ever, as an outcome of establishing The Tenacity Center...