2013 November
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November 2013

Take Courage I’m still thinking about the gathering of senior executives that Tenacity hosted just a few weeks ago.  In talking through the potential implementation of the Clients for Life® client retention process, we candidly share with new clients that it is not easy.  In fact,...

What We’ve Learned and What We Believe Recently, John and I got together, along with two additional Tenacity Partners (Marty and Randy), to spend a day with a diverse group of senior executives.  Some knew us and had experience with our firm, others were hearing from...